Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.
How to Request a Repeat Prescription
Repeat prescriptions may be ordered in several ways: (Please note we cannot take prescription requests over the phone). It is the patient’s responsibility to ensure that you request medication in good time.
You can order your repeat prescriptions via NHS App or Patient Access on a computer, iPad or a phone app. The surgery will give you a log in and password to access this.
Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery, or post it in the prescription box on the outside of the building by the front door. Please do not order any medications you do not need.
If a stamped addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.
If you are a new resident to the area and plan to join this practice please ensure that you have at least 6 weeks supply of medication from your previous surgery.
We will not be able to provide a prescription until your medical record is received from your previous surgery.
Please allow two-three working days (48-72 hours) notice for prescription processing. We will accept early requests to cover the Bank Holiday periods and also holidays- just make a note on your request slip.
If you are going on holiday please put your request in at least a week ahead and indicate on the slip that you are going away.
One off prescriptions will take longer than two working days (48 hrs) as they need to be re-authorised.
Most common conditions such as backache, headache or cough can be treated at home and for most people they are not serious health problems. Many common conditions can be treated at home with the support of your local pharmacy if needed. Over the counter products for self-care are things like pain relief and cough and cold remedies.
These items can be bought from pharmacies, supermarkets and discount stores without a prescription. You can get them without an appointment or seeing a doctor. They are also often cheaper this way. Please view our Local Support page for more information on how you can be supported.
Please remember to only order what you need. Medicines waste costs around £9 million a year in South East London which could be used on vital NHS services.
You can reduce your waste by:
- Checking what medicines you still have at home before ordering your prescription.
- Only ticking the boxes on your repeat prescription forms for medicines you really need.
- If you use the electronic prescription service, telling your pharmacist if they give you medicines you’re no longer using or already have enough of at home.
- Telling your GP or pharmacist if you’ve stopped taking any medicines, so they can be removed from your repeat list.
- Not stockpiling medicines.
- Ordering online via your GP website which may also be quicker and more convenient for you.